Careers.Broadway is intended to be a resource through which students and interested people of all ages find information and opportunities relating to careers in the Broadway industry. We have tried to include as much information as we could find, and we will update the site whenever more information comes to our attention. While many people are aware of the jobs that are visible when attending theatre (actors, musicians, ushers, etc.), there are many behind-the-scenes jobs that make shows happen as well. We hope you enjoy learning more about these exciting careers!

If you know of a job or webpage that would be a good addition to this site, please contact us.

Careers.Broadway is a program of The Broadway League, the national trade association for the Broadway industry. Each year, League members bring Broadway to more than 30 million people in New York and more than 200 cities across the U.S. and Canada. Learn More

Usher

What does an Usher do?

The USHER works in a theatre to provide customer service for audience members taking their tickets and escorting them to their seats in the theatre. USHERS are employees of the theatre. USHERS serve as welcome ambassadors and provide information about the theatre, production, and amenities of the building to patrons. They are available during the performance and intermission to assist patrons and watch for camera and cell phone use. USHERS are trained to assist the HOUSE MANAGERS in case of emergency.

Skills

Customer service | Knowledge of theatre’s procedures and seating

Pathways

Volunteer-based opportunities | Interest in Theatre

How to Become an Usher

Though many colleges and universities offer degrees and concentrations in theatre administration or business, universities do not traditionally have concentrations focused on ushering. Ushering is usually a pathway to house management. Those interested in becoming a Broadway usher may start by volunteering at a local community theatre, regional theatre, high school, or college theatre department or any nonprofit arts organization.

Union/Professional Organization Affiliations

IATSE Local 306

Resources

Playbill’s “Theatre Jobs: What Does a Broadway Usher Do?”
Playbill’s “A LIFE IN THE THEATRE: Broadway Usher Sylvia Bailey Makes a Career On the Aisle”
The New York Times’ “Nice Work if You can Get It: Being a Volunteer Usher on Broadway”

"Behind the Curtain" Sherry McIntyre, Head Usher for the Barrymore Theatre