Careers.Broadway is intended to be a resource through which students and interested people of all ages find information and opportunities relating to careers in the Broadway industry. We have tried to include as much information as we could find, and we will update the site whenever more information comes to our attention. While many people are aware of the jobs that are visible when attending theatre (actors, musicians, ushers, etc.), there are many behind-the-scenes jobs that make shows happen as well. We hope you enjoy learning more about these exciting careers!

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Ticket Seller

What does a Ticket Seller do?

A TICKET SELLER provides theatregoers with expert and personalized customer service during ticket purchasing transactions. TICKET SELLERS play an integral role in the millions of tickets sold annually. Box office staff, including the TICKET SELLERS/BOX OFFICE TREASURERS, are employees of the theatre. On Broadway, ticket sellers are called BOX OFFICE MANAGERS/TREASURERS.

Skills

Customer service | Ability to multi-task | Marketing

Pathways

Volunteer-based opportunities | Interest in Theatre

How to Become a Ticket Seller

Though many colleges and universities offer degrees and concentrations in theatre administration or business, universities do not traditionally have concentrations focused on ticket selling. Broadway ticket sellers often begin working in the box office of their schools or regional theatres.

Union/Professional Organization Affiliations

Treasurers and Ticket Sellers Union, Local 751 IATSE

Note: Ticket sellers are called Box Office Managers/Treasurers on Broadway. To be a Box Office Manager/Treasurer, one needs to be part of the union.

Resources

The Producer’s Perspective’s “10 Questions for a Broadway Pro: Treasures from a Box Office Treasurer”
Playbill’s “Playbill’s Ultimate Guide to Broadway Ticket Buying”