Facilities & Operations Professional
What does a Facilities & Operations Professional do?
What does a Facilities & Operations Professional do?
A FACILITIES & OPERATIONS PROFESSIONAL works on the day-to-day operations of a Broadway theatre. Staff members in this area will monitor the communication and contracts between the box office and the production the venue is housing. FACILITIES & OPERATIONS PROFESSIONALS are also in charge of managing the PORTERS AND CLEANERS for the theatre and responding to concerns regarding the box office and front of house reports. It is important to note that FACILITIES & OPERATIONS PROFESSIONALS work for the theatre organization, not the production.
Skills
Problem solving | Venue management | Ticketing software | Communication | Contracts | Facilitation | Customer service
Pathways
Degree in facility management | Volunteering | Internships | Apprenticeships
How to become a Facilities & Operations
How to become a Facilities & Operations
Many colleges and universities offer degrees in facility management and operations & maintenance. Since these programs do not often have concentrations in theatre, it is important to find internships and opportunities on campus that will allow you to apply what you have learned to the theatrical industry.
Union/Professional Organization Affiliations
IFMA’s “IFMA is my Association”